PRIVACY POLICY

UrVenue may collect information when a form is voluntarily submitted on this website. Click here to read our privacy policy.

GDPR

As of 25^th of May 2018, the General Data Protection Regulation (GDPR) became effective in Sweden. The regulation places high demands upon the handling of personal data and it is our duty to ensure that your privacy is protected.

Below you can find the details of Publik’s processing of personal data.

 

Data controller

The controller of the processing of personal data is Publik i Västerås AB, 556536-1283, Torggatan 1, 722 15 Västerås (”Publik”, ”we”, ”us” or ”our”).

 

Purposes of the processing for which the personal data are intended

When you make a request through our website or otherwise contact us, we will use your personal data only in order to provide you with the desired information to your satisfaction and in order to respond to any inquiries.

In addition, your communication information may be used to communicate offers, invoicing, and other information that we believe our data subjects should be informed about. This is communicated through SMS, email or through public postings on our Facebook page. All offers are generally targeted and are thus never made on the basis of personal preferences of our data subjects.

You are always entitled to decline marketing material from us and can do so by:

• Following the instructions for unsubscribing in our newsletter mailings
• Contacting us at info@pblk.se

Since our type of business is focused on giving our customers as good an experience as possible, we believe that photos and videos in the form of “snapshots” is the best way to inform about our business. Your photo can thus be taken during your visit with us.

We use cookies to improve your experience on our website, which means that we keep statistics and analyse your surf behaviour on our website, www.pblk.se (read more under the heading Cookies).

 

Categories of data subjects

We process personal data collected from the following categories of data subjects:

• Guests
• Members
• Visitors to our premises
• Visitors to our website (www.pblk.se)
• Prospects
• Suppliers and their contact persons
• Employees at Publik

 

What personal data we collect

We collect the following information when you fill out the forms for booking, purchase, requests and membership registration on our website:

• Your name;
• Your e-mail address;
• Your phone number;
• Your member code (membership registration);
• Number of the visiting company (booking and request);
• Credit card information (purchase);
• Your address (purchase)

We may also collect the following information, but only if you choose to leave it:

• Gender
• Birthdate
• Time of arrival and the time you intend to leave Publik
• Budget for your visit
• Company name
• Other comments

When visiting our premises:

• Image capture (surveillance camera and snapshots)

When visiting our website:

• Device information (IP address, language settings, browser settings, time zone, operating system, platform and screen resolution via cookies)

 

The legal basis for the processing

Performance of contract with you

When purchasing tickets for an event, consumer goods or other things we offer for sale, table reservations, event bookings or other occasions, membership registration and guest list requests, the personal data is used in order to pursue a contractual relationship with you. It may be a matter of existing agreements or the purpose of concluding contracts.

 

Consent

Marketing

Sometimes we send out newsletters with news or information that we think might interest you. The information is addressed to anyone who has signed up for the subscription of newsletters and thereby has given their consent of receiving the news/information. The information is never based on personal preferences.

If you once have registered for newsletters, you can always unregister from receiving them by simply clicking on the ”avprenumerera/unsubscribe” link at the end of each email. By clicking on this link your consent will be withdrawn.

Cookies

Device information collected through cookies is also based on your consent. Note, however, that some cookies serve an essential function and the website cannot work properly without them. Read more about cookies below.

 

Our legitimate interests

Snapshots

The publication of images and videos on our website and social media is based on our legitimate interest to inform about our business. In general, no consent is needed, however, our photographer may ask you before taking the picture/video if he/she thinks it is necessary.

Please contact us at infopblk.se if you want Publik to delete you from such publications. 

Surveillance camera

Camera surveillance involves image capture, which is a personal information if the person in question is identifiable. At Publik we have camera surveillance to prevent, reveal and investigate crimes against guests and staff, as well as burglary and theft, with the support of legitimate interest. We have thus made the assessment that our interests in exercising camera surveillance are proportionate and reasonable in relation to the risks that you as an individual are exposed to as a result of the treatment.   Our cameras do not record sound and recording takes place only to prevent, reveal and investigate crimes. Most cameras only play during particularly vulnerable times. We save the recording as long as it is necessary for us to be able to take measures to safeguard legal interests in connection with crime.   Only the Public Operations Manager has direct access to the recorded material, which is password protected and saved so that unauthorized access is prevented. The material is not handed out to outsiders, only at the request of the authorities for eg. police.   In our assessment, we have taken into account how our cameras are set up, and that the camera surveillance follows the rules laid down in the Camera Guard Act 2018: 1200. All spaces with camera surveillance are signposted.   Read about your rights in connection with the processing of your personal information under the heading ”Your rights”. For more information about our treatment in connection with camera surveillance, please contact gdpr@pblk.se.

Recorded material via our camera surveillance is saved for a maximum of 30 days with the exception of whether the material is subject to a criminal investigation. In these cases, the material is deleted when the investigation is completed and it is no longer necessary to save from the awareness of the evidence.

Compliance with law

A part of the processing is necessary for compliance with a legal obligation to which the Publik is subject, e.g. due to our accounting obligation or at the request of the authorities.

 

Cookies

On our website we use cookies. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information. We use cookies to understand and save your preferences for future visits, keep track of advertisements and compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

Cookies are not malicious software and cannot access or modify any other data on your computer. Most browsers are initially set to accept cookies. You can prevent the setting of cookies by adjusting the settings on your browser but be aware that some cookies serve an essential function and the website cannot work properly without them.

We use cookies from Google’s analytic tool, Google Analytics. With Google Analytics, we are able to see how visitors use our website. For example, we can see which devices and browser the visitor uses and thereby be able to customize our pages. We may also use this information for troubleshooting. The information cannot be traced back to individuals.

 

Storage time of personal data

We will retain your data as long as it is necessary to fulfill the purposes of our treatment.

The personal data will only be used for the purposes set out in this privacy policy and for compliance with legal and administrative obligations. We will then securely destroy your personal information. However, the same personal data can be stored in several different locations for different purposes. This means that we may delete specific data from one system where it is no longer needed, while the same data remains in another system where it is still needed for another purpose.

Images and videos in our social channels and on the website are stored for a maximum of 3 years. Images and videos that we do not publish on these platforms and that we do not intend to use, are deleted immediately.

In order to defend ourselves against legal claims, certain information may be stored in accordance with the applicable limitation period. The personal data that Publik is processing based on “compliance with law” is stored in accordance with the time specified in the applicable law. Information needed for our bookkeeping is, for example, filed in 7 years according to the Book-keeping Act (bokföringslagen).

 

Your rights as a data subject

Consent may be withdrawn

Where you have provided us with consent to use your personal data, you can withdraw this at any time by contacting us. A withdrawn consent applies only to future processing and is therefore not applied retroactively.

 

The right of access

You may at any time request a copy of the information about you that is held by ourselves. This service is free of charge. However, an administrative fee will be charged if we consider that you have requested the same information unreasonably many times.

In order to request a copy, you may contact us by sending a signed letter to:

Publik i Västerås AB
Torggatan 1
722 15 Västerås

In addition to your request we wish you to provide your name, address, e-mail, telephone number and social security number (if you have one). Please also include a copy of your ID.

 

The right to be informed

As a data subject, you always have the right to be informed of when, how and why your personal information is processed. You can already find much of this information on this page, but if you are interested in more specific things regarding the processing of your personal data, please feel free to contact us at info@pblk.se.

 

The right to rectification

We strive to ensure that all the information we process is accurate. This also applies, of course, to the personal data we collect. In the event of any inaccuracy, rectification is made without delay. If you suspect or if you know that any information we have about you is incorrect, please inform us immediately. You may have your personal data corrected for free at any time.

 

The right to restrict processing

In certain cases, you have the right to request restrictions on the processing of your personal data. For example, you may request that we suspend the processing of your personal information if you want us to determine its correctness or the purpose of its processing.

 

The right to erasure

If your personal information is no longer needed for the purpose, or if the processing is based on your consent and you revoke this, you are entitled to have your personal data deleted. However, we may have certain obligations, both contractually and legally, that prevent us from immediately deleting parts of your personal data. Personal data that we are required to save by law and other obligations, we make sure to block so that they can only be used for its specific purposes.

 

The right to data portability

This right allows you to obtain and reuse your personal data for your own purposes across different services. The right to data portability only applies to personal data you have provided to Publik where the processing is based on your consent or for the performance of a contract.

In order to make this request, you may contact us by sending a signed letter to:

Publik i Västerås AB
Torggatan 1
722 15 Västerås

In addition to your request we wish you to provide your name, address, e-mail, telephone number and social security number (if you have one). Please also include a copy of your ID.

 

The right to object

You may object to the processing of your personal data at any time if, for example when the processing is based on our legitimate interests.

 

The right to lodge a complaint with Datainspektionen

If you believe that Publik does not process your data in accordance with the regulatory framework you have the right to lodge a complaint with the supervisory authority, Datainspektionen (www.datainspektionen.se).

 

Security of your personal data

Publik is constantly working to prevent personal data breaches. We have implemented appropriate technical and organizational controls to protect your personal data against unauthorized processing and against accidental loss, damage or destruction.

 

Where the processing is based

We will primarily process your personal data within the EU/EEA. However, the personal data we collect from you may be transferred to or stored outside the EU/EEA.

The personal data may also be processed by organizations operating outside the EU/EEA working with us or for one of our subcontractors. If so, we will ensure that your personal data is adequately protected and processed in accordance with this Policy. The protection includes, but is not limited to, appropriate contractual clauses such as standard contractual clauses approved by the European Commission and other appropriate security measures.

 

Categories of recipients of the personal data

In order to fulfil the purposes of our processing, we have processors helping us with the following:

• Payment solutions (Payment service providers)
• IT services (operation, support and maintenance of IT solutions)
• Customer Service (Customer support case Management System)
• Web Analytics Services (analytics tool providers)
• Mobile communication (SMS)
• Telecommunications
• Email marketing

Personal data may also be disclosed by Publik if it is necessary to comply with applicable legal requirements or governmental requirements, to protect the legal interests of Publik or to detect, prevent or pay attention to fraud and other security or technical issues.

 

Updates to our Privacy Policy

The information on this page will be updated due to any change in the processing of personal data.

Last update: August 21, 2018

 

Contacting us

If you have any questions about this Privacy Policy and would like further information, please contact us at info@pblk.se.